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Following 9 weeks of strike action, 2,500 Marriott International San Francisco workers will be returning to work. Representatives of the Unite There trade union have negotiated a four-year contract covering 7,700 employees across 23 different Marriott International hotels in the US (including in Boston, Detroit, San José, Honolulu, and San Francisco,). Each hotel has its own specificities in terms of local salary practices. For instance San Francisco is well known for being extremely expensive and here cleaning staff, who are paid $23 on average per hour will receive a $4 pay rise spread over the four years. All US Marriott workers will also receive better protection from sexual harassment. Previously if a hotel guest made untoward advances, the worker could avoid re-visiting the guest’s bedroom for a maximum period of 24 hours. Now all staff will be issued GPS panic buttons and if they experience any inappropriate behavior then they can avoid interacting with that guest for the duration of the guest’s stay. Indeed if any worker can prove harassment then the guest will be banned from the hotel. In another departure, any worker who has previously been sanctioned for small-time non-violent drug-related misdemeanors will, in principle, no longer be fired. Unite There and Marriott management both recognize the destructive impact of incarceration for petty crimes on career progression. Unite There also secured the power to discuss the effect of automation on the future of hospitality linked professions and careers
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